Haha. I too saw something similar. When I took up with Medium support, instead of receiving the specific reason I got the FAQ about medium partner program.
As you mentioned I am continuing to write, read and clap. I am a FOM also. Immediately after becoming FOM my earnings improved but after a month declined.
Coming back to your specific case
My guess is
The story that earned 1.21 must have received claps/response from FOM ( those get paid higher)